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September 10, 2007

Why Does Capgemini Need An Agreement With Google To Push Google Apps?

The media is having a field day with the news that IT consulting firm Capgemini has come to an agreement with Google to push Google's online apps into enterprise customers. It's true, as many of the stories point out, that this is a huge win for Google, and is likely to help increase adoption of its apps within the enterprise. However, what's not clear and not explained is why the two companies needed an agreement first. As the article notes, it appears that there were financial considerations in the agreement as well. If anything, this should call into question Capgemini's impartiality in recommending apps to its customers. If Google Apps is the best solution, then shouldn't Capgemini support it with or without an agreement? Waiting until the two companies have an agreement (and announcing that fact) just makes it sound like Capgemini's recommendations are going to be based on who paid them some money, rather than on what's the best solution for customers.

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